I typed my own podcasting agency’s brand name into Google. Spelled wrong, completely on purpose, because transcription services keep hearing “Podknows” and writing “Podnose.”
Something was living there. A whole podcast network. Twenty-odd shows. Says it’s been going since 2013.
I was already writing the angry LinkedIn post.
And then I did the thing I keep telling everybody else to do. And for a good few minutes back there, I was the villain in this story.
Which is where the actually useful bit starts.
Because the mistake I made wasn’t the accusation. That was just ego pain.
The mistake was made years earlier, and I suspect you have made exactly the same one without ever finding out.
In this episode: why nobody discovers a podcast the way we imagine they do, what actually happens when a bloke at a barbecue in Fareham recommends your show out loud, and the reason you will never, ever see this problem in your analytics.
And then one thing to go and do about it, which takes ninety seconds and costs nothing.
Chapters
01:02">01:02 Obviously I checked the name
02:42">02:42 I was the villain in this story
03:36">03:36 Your brand has two names
04:31">04:31 How people actually hear about podcasts
05:23">05:23 The listener you’ll never know you lost
07:26">07:26 What do you do about it?
08:17">08:17 Why a trademark won’t save you from this
08:57">08:57 Podmastery Community Member trailer
The bloke I accused of nothing:
Podnose, an independent UK entertainment podcast network founded in 2013 by George Grimwood. A couple of the shows are genuinely good but the majority of them seem to no longer be publishing. podnose.com
Podmastery goodies you can grab:
- Treat yourself to a PodmasteryPodcast Audit
- Founding member doors for thePodmasteryPodcast Communityopen soon
- Everything else:podmastery.co
Transcript
I typed my own brand, Podknows Podcasting, into Google, spelled wrong completely on
Speaker:purpose because transcription services keep hearing Podknows and delivering
Speaker:Podnose, as in the thing on your face.
Speaker:So I thought, right, let's go and see what's living at that address.
Speaker:And yeah, sure enough, something is living at that address.
Speaker:A whole podcast network, 14 or so odd shows, says it's been
Speaker:going since:Speaker:This is Podmastery: Podcasting Insights.
Speaker:I'm Neal Veglio, 25 years in radio and audio, and about a decade now
Speaker:helping independent podcasters like you to figure out why the thing
Speaker:that they're building may not be reaching the people it's building for.
Speaker:All right, so some more context here.
Speaker:When I started Podknows Podcasting, I came up with the idea by
Speaker:a swimming pool in Mexico.
Speaker:I checked the name was available.
Speaker:Obviously, I checked the name was available because you
Speaker:check a name's available.
Speaker:I searched it.
Speaker:I looked for anyone trading as anything close to it.
Speaker:I made sure I wasn't about to spend the next several years
Speaker:accidentally being someone else's tribute act, and there was nothing.
Speaker:It was completely clear.
Speaker:So off I went. When I'm now later sat there looking at a network claiming
Speaker:a:Speaker:you can see where my head went.
Speaker:Somebody's noticed the transcript error.
Speaker:Somebody's now parked on that transcript error.
Speaker:Somebody's backdating their own founding to look established thanks to finding an
Speaker:opportunity based on that transcript error.
Speaker:And believe me, I was already in the mood for writing the
Speaker:LinkedIn post ranting about this.
Speaker:I even had the first line written down, and then I did the thing I
Speaker:keep telling other people to do, which is check before you hit.
Speaker:They're real.
Speaker:They're properly real.
Speaker:at's been running since about:Speaker:writer called Tim Worthington, where he gets guests on to talk about things they
Speaker:remember that nobody else remembers.
Speaker:There's a film show called Cinema Limbo that's been going for years as well,
Speaker:and there's one with 270-odd episodes.
Speaker:There's a network that runs on donations, an actual fundraiser
Speaker:to keep those shows free.
Speaker:That is not the behaviour of a man cashing in on my brand equity.
Speaker:e who's liked podcasts and in:Speaker:and nose is, I guess, quite funny, and he spent 12 years just getting on with it.
Speaker:He's probably never even heard of me.
Speaker:He probably has no idea that I exist.
Speaker:And for a good few minutes back there, I was the villain in this story.
Speaker:Yeah, I said it, and that's the really useful part in all of this.
Speaker:Here's what I got wrong, and it isn't the accusation.
Speaker:The accusation was just ego pain resulting from a search.
Speaker:What I got wrong was much earlier and frankly a bit more boring, and
Speaker:I suspect a lot of people within the sound of my voice have made exactly the
Speaker:same mistake without ever finding out.
Speaker:I checked my name.
Speaker:I did not check my sound. Because your brand actually has two names.
Speaker:There's the one you spell, the one that's on the artwork, on the website,
Speaker:on any correspondence you send, and then there's the one the machines hear.
Speaker:Descript hears it.
Speaker:Riverside hears it.
Speaker:Castmagic hears it.
Speaker:YouTube's auto captions hears it.
Speaker:Apple's built-in transcription hears it.
Speaker:Siri hears it.
Speaker:Your listener's Alexa when they shout your show's name at it
Speaker:from across the kitchen hears it,
Speaker:and that second name is a real address.
Speaker:Somebody may already be there.
Speaker:Now, if it's just a transcription wobble in your own show description, well, fine.
Speaker:Who cares?
Speaker:But follow it a bit further because this is where it stops being trivial.
Speaker:Think about how people actually get told about podcasts, not how we imagine
Speaker:that, not somebody carefully clicking a tracked link from a beautifully designed
Speaker:Instagram carousel or a LinkedIn post.
Speaker:Think about how it really happens.
Speaker:Somebody's in the car.
Speaker:Their mate says, "You'd like this show. It's called…"
Speaker:And then they say your name, your podcast's show title out loud once at
Speaker:sixty miles an hour with the fan on.
Speaker:Or they hear you get name-checked on somebody else's episode.
Speaker:Or maybe they catch it in a voice note or from a bloke at a barbecue in
Speaker:Fareham who's had two ciders and is very keen that you know about this podcast.
Speaker:They don't see your name.
Speaker:They hear it.
Speaker:And then at some point later that evening, they type in what they thought they heard.
Speaker:And if what they heard belongs to somebody else, well, that's it.
Speaker:That's the end of that road.
Speaker:They land somewhere quite plausible.
Speaker:It's got podcasts on it.
Speaker:It looks fine.
Speaker:And they think, "Oh, this must be Podknows."
Speaker:And then they just get on with their lives, all the while thinking that
Speaker:other potentially crap podcast is yours.
Speaker:And they're never gonna have the heart to tell you that they listened for three
Speaker:seconds, and they never listened again because they think it was your podcast,
Speaker:and they don't want to offend you.
Speaker:They don't want to upset you.
Speaker:Why would they?
Speaker:Nobody sits there thinking, "Hmm, I wonder if this is a homophone situation."
Speaker:They found a podcast.
Speaker:It looked exactly how they would imagine your podcast to look and sound.
Speaker:Job done.
Speaker:And you will never know that happened.
Speaker:There's no line on your dashboard for the person who tried to find
Speaker:you but ended up somewhere else.
Speaker:Captivate can't measure that.
Speaker:Spotify can't measure that.
Speaker:There's no graph anywhere in podcasting that shows your near misses, the people
Speaker:who heard about you, went looking for you, and arrived somewhere else.
Speaker:That number could be zero.
Speaker:It could be 400.
Speaker:You have precisely no way of finding out, and the only reason I found mine
Speaker:is that I happened to be annoyed about a spellcheck, which means for however
Speaker:long this has been the case, and it may well have been for years, I've been
Speaker:lovingly publishing what I'd like to think is quality content and doing all
Speaker:the sensible things, tightening up the audio, sharpening my titles, and all
Speaker:the while, there's been a perfectly nice comedy podcast network secretly absorbing
Speaker:anybody who, when they heard Podknows, heard Podnose instead of reading it. Not
Speaker:stealing, just being there, existing.
Speaker:Which, do you know what?
Speaker:Is somehow worse because there's nobody to be angry with.
Speaker:Right, so now that we've established that, what do you actually do about it?
Speaker:Well, the first thing, and it's completely free, find out what your sound is.
Speaker:I'll come back to that in a minute because it's the one thing I
Speaker:want you to actually go and do as soon as you finish this episode.
Speaker:Secondly, once you know, say the spelling out loud in your episodes.
Speaker:Not every 10 seconds like a personal branding expert with Tourette's.
Speaker:Once in the outro.
Speaker:So for example, I always say, "That's Podknows, P-O-D-K-N-O-W-S." It takes
Speaker:me two seconds, and it converts every single person who's only ever heard me.
Speaker:Thirdly, if the phonetic version is going spare, the domain, the
Speaker:handle, whatever it is, take it.
Speaker:It's usually about a tenner, and it's the cheapest insurance
Speaker:in this entire industry.
Speaker:And fourth, since it'd be dumb not to mention it, yes, you can trademark.
Speaker:And if your brand is carrying real money right now, maybe clients, a product, a
Speaker:business that would genuinely be hurt if someone parked next to it, then
Speaker:get proper advice and do it properly.
Speaker:But be clear-eyed about what it buys you.
Speaker:It is a few hundred quid.
Speaker:It takes months to come through.
Speaker:And in my case, it would have protected me from a crime that nobody committed.
Speaker:A trademark stops bad actors.
Speaker:It does absolutely nothing about the accidental ones.
Speaker:And the accidental ones are the ones probably costing most of you listeners.
Speaker:After this short break, I'd love to play you a podcast trailer from one
Speaker:of our Podmastery Community Members.
Speaker:We're gonna be opening the doors to the public soon.
Speaker:If you'd like to join the founding members list, go to podmastery.co/waitlist.
Speaker:Well, there you go.
Speaker:That's the sort of show that deserves to be found by the
Speaker:people looking for it, doesn't it?
Speaker:Which brings me neatly to the one thing I want you to go and do right now.
Speaker:Open the voice recorder on your phone or in your notes
Speaker:app with a little microphone, whatever dictates on your phone.
Speaker:Say the name of your show out loud in a normal voice the way you'd
Speaker:say it to a mate, and then look up what it typed and Google that.
Speaker:It'll take you about 90 seconds, and at the end of it, you either find nothing
Speaker:and get on with your day, or you find out you've got a phonetic twin and you've just
Speaker:discovered something about your own show's discoverability that no analytics data
Speaker:on Earth would ever be able to tell you.
Speaker:I'd never have known any of this if I hadn't typed my brand's name
Speaker:in wrong on a Thursday evening.
Speaker:Go and type yours in wrong.
Speaker:See who's there.
Speaker:I'm Neal Veglio.
Speaker:That's Podmastery: Podcasting Insights.
Speaker:Everything's at podmastery.co, and good luck with your continuing
Speaker:journey towards podmastery.
Transcript
I typed my own brand, Podknows Podcasting, into Google, spelled wrong completely on
Speaker:purpose because transcription services keep hearing Podknows and delivering
Speaker:Podnose, as in the thing on your face.
Speaker:So I thought, right, let's go and see what's living at that address.
Speaker:And yeah, sure enough, something is living at that address.
Speaker:A whole podcast network, 14 or so odd shows, says it's been
Speaker:going since:Speaker:This is Podmastery: Podcasting Insights.
Speaker:I'm Neal Veglio, 25 years in radio and audio, and about a decade now
Speaker:helping independent podcasters like you to figure out why the thing
Speaker:that they're building may not be reaching the people it's building for.
Speaker:All right, so some more context here.
Speaker:When I started Podknows Podcasting, I came up with the idea by
Speaker:a swimming pool in Mexico.
Speaker:I checked the name was available.
Speaker:Obviously, I checked the name was available because you
Speaker:check a name's available.
Speaker:I searched it.
Speaker:I looked for anyone trading as anything close to it.
Speaker:I made sure I wasn't about to spend the next several years
Speaker:accidentally being someone else's tribute act, and there was nothing.
Speaker:It was completely clear.
Speaker:So off I went. When I'm now later sat there looking at a network claiming
Speaker:a:Speaker:you can see where my head went.
Speaker:Somebody's noticed the transcript error.
Speaker:Somebody's now parked on that transcript error.
Speaker:Somebody's backdating their own founding to look established thanks to finding an
Speaker:opportunity based on that transcript error.
Speaker:And believe me, I was already in the mood for writing the
Speaker:LinkedIn post ranting about this.
Speaker:I even had the first line written down, and then I did the thing I
Speaker:keep telling other people to do, which is check before you hit.
Speaker:They're real.
Speaker:They're properly real.
Speaker:at's been running since about:Speaker:writer called Tim Worthington, where he gets guests on to talk about things they
Speaker:remember that nobody else remembers.
Speaker:There's a film show called Cinema Limbo that's been going for years as well,
Speaker:and there's one with 270-odd episodes.
Speaker:There's a network that runs on donations, an actual fundraiser
Speaker:to keep those shows free.
Speaker:That is not the behaviour of a man cashing in on my brand equity.
Speaker:e who's liked podcasts and in:Speaker:and nose is, I guess, quite funny, and he spent 12 years just getting on with it.
Speaker:He's probably never even heard of me.
Speaker:He probably has no idea that I exist.
Speaker:And for a good few minutes back there, I was the villain in this story.
Speaker:Yeah, I said it, and that's the really useful part in all of this.
Speaker:Here's what I got wrong, and it isn't the accusation.
Speaker:The accusation was just ego pain resulting from a search.
Speaker:What I got wrong was much earlier and frankly a bit more boring, and
Speaker:I suspect a lot of people within the sound of my voice have made exactly the
Speaker:same mistake without ever finding out.
Speaker:I checked my name.
Speaker:I did not check my sound. Because your brand actually has two names.
Speaker:There's the one you spell, the one that's on the artwork, on the website,
Speaker:on any correspondence you send, and then there's the one the machines hear.
Speaker:Descript hears it.
Speaker:Riverside hears it.
Speaker:Castmagic hears it.
Speaker:YouTube's auto captions hears it.
Speaker:Apple's built-in transcription hears it.
Speaker:Siri hears it.
Speaker:Your listener's Alexa when they shout your show's name at it
Speaker:from across the kitchen hears it,
Speaker:and that second name is a real address.
Speaker:Somebody may already be there.
Speaker:Now, if it's just a transcription wobble in your own show description, well, fine.
Speaker:Who cares?
Speaker:But follow it a bit further because this is where it stops being trivial.
Speaker:Think about how people actually get told about podcasts, not how we imagine
Speaker:that, not somebody carefully clicking a tracked link from a beautifully designed
Speaker:Instagram carousel or a LinkedIn post.
Speaker:Think about how it really happens.
Speaker:Somebody's in the car.
Speaker:Their mate says, "You'd like this show. It's called…"
Speaker:And then they say your name, your podcast's show title out loud once at
Speaker:sixty miles an hour with the fan on.
Speaker:Or they hear you get name-checked on somebody else's episode.
Speaker:Or maybe they catch it in a voice note or from a bloke at a barbecue in
Speaker:Fareham who's had two ciders and is very keen that you know about this podcast.
Speaker:They don't see your name.
Speaker:They hear it.
Speaker:And then at some point later that evening, they type in what they thought they heard.
Speaker:And if what they heard belongs to somebody else, well, that's it.
Speaker:That's the end of that road.
Speaker:They land somewhere quite plausible.
Speaker:It's got podcasts on it.
Speaker:It looks fine.
Speaker:And they think, "Oh, this must be Podknows."
Speaker:And then they just get on with their lives, all the while thinking that
Speaker:other potentially crap podcast is yours.
Speaker:And they're never gonna have the heart to tell you that they listened for three
Speaker:seconds, and they never listened again because they think it was your podcast,
Speaker:and they don't want to offend you.
Speaker:They don't want to upset you.
Speaker:Why would they?
Speaker:Nobody sits there thinking, "Hmm, I wonder if this is a homophone situation."
Speaker:They found a podcast.
Speaker:It looked exactly how they would imagine your podcast to look and sound.
Speaker:Job done.
Speaker:And you will never know that happened.
Speaker:There's no line on your dashboard for the person who tried to find
Speaker:you but ended up somewhere else.
Speaker:Captivate can't measure that.
Speaker:Spotify can't measure that.
Speaker:There's no graph anywhere in podcasting that shows your near misses, the people
Speaker:who heard about you, went looking for you, and arrived somewhere else.
Speaker:That number could be zero.
Speaker:It could be 400.
Speaker:You have precisely no way of finding out, and the only reason I found mine
Speaker:is that I happened to be annoyed about a spellcheck, which means for however
Speaker:long this has been the case, and it may well have been for years, I've been
Speaker:lovingly publishing what I'd like to think is quality content and doing all
Speaker:the sensible things, tightening up the audio, sharpening my titles, and all
Speaker:the while, there's been a perfectly nice comedy podcast network secretly absorbing
Speaker:anybody who, when they heard Podknows, heard Podnose instead of reading it. Not
Speaker:stealing, just being there, existing.
Speaker:Which, do you know what?
Speaker:Is somehow worse because there's nobody to be angry with.
Speaker:Right, so now that we've established that, what do you actually do about it?
Speaker:Well, the first thing, and it's completely free, find out what your sound is.
Speaker:I'll come back to that in a minute because it's the one thing I
Speaker:want you to actually go and do as soon as you finish this episode.
Speaker:Secondly, once you know, say the spelling out loud in your episodes.
Speaker:Not every 10 seconds like a personal branding expert with Tourette's.
Speaker:Once in the outro.
Speaker:So for example, I always say, "That's Podknows, P-O-D-K-N-O-W-S." It takes
Speaker:me two seconds, and it converts every single person who's only ever heard me.
Speaker:Thirdly, if the phonetic version is going spare, the domain, the
Speaker:handle, whatever it is, take it.
Speaker:It's usually about a tenner, and it's the cheapest insurance
Speaker:in this entire industry.
Speaker:And fourth, since it'd be dumb not to mention it, yes, you can trademark.
Speaker:And if your brand is carrying real money right now, maybe clients, a product, a
Speaker:business that would genuinely be hurt if someone parked next to it, then
Speaker:get proper advice and do it properly.
Speaker:But be clear-eyed about what it buys you.
Speaker:It is a few hundred quid.
Speaker:It takes months to come through.
Speaker:And in my case, it would have protected me from a crime that nobody committed.
Speaker:A trademark stops bad actors.
Speaker:It does absolutely nothing about the accidental ones.
Speaker:And the accidental ones are the ones probably costing most of you listeners.
Speaker:After this short break, I'd love to play you a podcast trailer from one
Speaker:of our Podmastery Community Members.
Speaker:We're gonna be opening the doors to the public soon.
Speaker:If you'd like to join the founding members list, go to podmastery.co/waitlist.
Speaker:Well, there you go.
Speaker:That's the sort of show that deserves to be found by the
Speaker:people looking for it, doesn't it?
Speaker:Which brings me neatly to the one thing I want you to go and do right now.
Speaker:Open the voice recorder on your phone or in your notes
Speaker:app with a little microphone, whatever dictates on your phone.
Speaker:Say the name of your show out loud in a normal voice the way you'd
Speaker:say it to a mate, and then look up what it typed and Google that.
Speaker:It'll take you about 90 seconds, and at the end of it, you either find nothing
Speaker:and get on with your day, or you find out you've got a phonetic twin and you've just
Speaker:discovered something about your own show's discoverability that no analytics data
Speaker:on Earth would ever be able to tell you.
Speaker:I'd never have known any of this if I hadn't typed my brand's name
Speaker:in wrong on a Thursday evening.
Speaker:Go and type yours in wrong.
Speaker:See who's there.
Speaker:I'm Neal Veglio.
Speaker:That's Podmastery: Podcasting Insights.
Speaker:Everything's at podmastery.co, and good luck with your continuing
Speaker:journey towards podmastery.
